TrustRadius Insights
Mailjet serves as a cost-effective solution for users who need to send a high volume of emails. Users have found it to be reliable and …
Starting at $7.49 per month
View PricingOverview
What is Mailjet?
Mailjet is an email solution designed for both marketers and developers. Mailjet allows them to create, send, and track marketing and transactional emails via a user interface or APIs.EMAIL MARKETINGMailjet’s user interface is available in 5 languages (English, French, German,…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Email deliverability reporting (14)9.393%
- List management (14)9.191%
- Mobile optimization (13)8.585%
- Dashboards (13)7.878%
Pricing
Basic
$9.65
Cloud
per month
Premium
$20.95
Cloud
per month
Free
Free
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.mailjet.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7.49 per month
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Mailjet?
Mailjet is an email solution designed for both marketers and developers. Mailjet allows them to create, send, and track marketing and transactional emails via a user interface or APIs.
EMAIL MARKETING
Mailjet’s user interface is available in 5 languages (English, French, German, Spanish, and Italian) and enables marketing teams to create, test, and send emails. Its drag & drop email builder helps users create responsive emails. The user management and content locking enables companies to better control their brand image and accounts.
EMAIL API
Mailjet’s infrastructure can send up to 15M emails/hour (per user) via their Email API, even during peak sending periods. The proprietary architecture of Mailjet is based on low-level optimized code and a distributed cache strategy, which allows it to achieve the rapid processing. Mailjet is ISO27001 certified and GDPR compliant.
CUSTOMER SUCCESS FOR ALL
Mailjet’s Support team can answer questions and resolve customer issues in English, French, German, and Spanish. Enterprise accounts benefit from a dedicated Customer Success Manager to assist in onboarding.
Mailjet Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
Additional Features
- Supported: Segmentation
- Supported: Marketing automation
- Supported: A/X Testing
- Supported: Campaign Comparison
- Supported: Image Library
- Supported: Email templates
- Supported: Templating Language
- Supported: Collaboration Toolkit
- Supported: Multi-user Accounts
- Supported: Subscription Forms
- Supported: Parse API
- Supported: Event API
- Supported: Send API
- Supported: SMTP Relay
- Supported: Dedicated IPs
- Supported: Deliverability Experts
- Supported: Online support
- Supported: Real-Time Monitoring
- Supported: CAN SPAM Compliance
- Supported: Transactional SMS
- Supported: MJML
Mailjet Screenshots
Mailjet Videos
Discover MJML
Is your email team collaborating effectively? Teams like Product Hunt, Honeywell, and Johnson & Johnson use Mailjet to send emails as a team.
Mailjet Integrations
- WordPress
- Joomla!
- Drupal
- UiPath Integration Service
- Microsoft Azure
- Salesforce Sales Cloud
- Adobe Marketo Engage
- Sugar Sell (SugarCRM)
- Sellsy
- Wufoo
- Shopify
- SumoMe
- Sendwithus
- Magento Commerce Cloud (formerly Magento)
- Elastic.io
- Podbox
- OVH
Mailjet Competitors
Mailjet Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English, French, Spanish, German |
Frequently Asked Questions
Mailjet starts at $7.49.
Reviewers rate Email deliverability reporting and Standard reports highest, with a score of 9.3.
The most common users of Mailjet are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(29)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Mailjet serves as a cost-effective solution for users who need to send a high volume of emails. Users have found it to be reliable and efficient, especially when dealing with large mailing lists. The platform provides an editor and templates that allow users to create visually appealing email campaigns. The user-friendly campaign builder makes it easy to navigate and set up automated email campaigns. Many users have successfully integrated Mailjet with other automation products, such as Zapier, to streamline their workflows.
Organizations from various industries rely on Mailjet for different purposes. It is commonly used for sending emails to both inactive and active users, announcing new routes or products, and for marketing campaigns. With the help of the automation tool, welcome campaigns, invoice sending, and payment rejected emails can be easily automated. Both marketing and customer success teams appreciate Mailjet's outreach capabilities, using it to send notifications and updates to partners. Furthermore, Mailjet plays a significant role in the music industry by allowing music-related event organizers to reach a wide audience at an affordable price.
Mailjet is not limited to specific departments within an organization; it benefits various teams including customer service and production. By serving as the primary SMTP service for transactional and marketing emails, it enables seamless communication between different departments. Users appreciate the assistance of their dedicated success representative in managing deliverability and list health. The deliverability insights provided by Mailjet are seen as highly valuable as they allow users to identify and address potential problems before they impact email delivery.
CRM providers frequently utilize Mailjet for both marketing and transactional communications, making it an essential tool for customer relationship management. Users have experienced exceptional email delivery after upgrading to higher-tier plans, highlighting the importance of selecting an appropriate plan based on individual needs. While some users expressed disappointment with the decommissioning of certain plans, they continue using Mailjet until finding suitable alternatives that meet their requirements.
Overall, Mailjet's use cases span a wide range of industries and departments within organizations. It provides a cost-effective solution for sending high volumes of emails, allows for visually appealing email campaigns, and offers automation capabilities for efficient communication. The platform's user-friendly interface, reliable deliverability, and versatile functionality make it a valuable asset to users across various sectors.
Cost-effective option: Several users have found Mailjet to be a cost-effective choice for their email marketing needs. They appreciate the best price per mail in the market, considering the features it offers, making it a valuable and budget-friendly solution.
Intuitive user experience: Reviewers consistently praise Mailjet for its straightforward user experience and design. The platform's easy navigation and intuitive dashboard ensure a smooth execution of email marketing activities without requiring extensive training or technical knowledge.
Reliable deliverability: Many users highlight the reliable deliverability of Mailjet as a significant advantage. They note that their emails consistently reach the intended recipients, ensuring effective communication and engagement.
Hangs in Mail Editor: Some users have experienced issues with the mail editor, stating that it has occasionally hung and caused them to lose their work if not saved.
Lack of Resend Feature: Several reviewers have requested a feature to resend campaigns to users who didn't open the email, highlighting that this functionality is available in other software like ActiveCampaign.
Difficulties with Transactional SMS Feature: Users have found the transactional SMS feature through API difficult to use, expressing a desire for an all-in-one solution for SMS.
Mailjet is commonly recommended for the following reasons:
-
Users find Mailjet to be a stable and easy-to-implement platform with well-designed reports and analytics. They appreciate the ease of use and reliability it offers, especially for transactional email implementation and email campaigns.
-
Many users recommend giving Mailjet a try, particularly because of its free plan option. They find it easy to use and worth the price, making it a promising choice for businesses in their early stages or new startups with a decent number of target customers.
-
Mailjet is praised for its affordability and features, making it an attractive option for small businesses on a tight budget. Reviewers appreciate its aggressive pricing and key features, which allow them to send bulk emails at affordable prices.
Overall, Mailjet appears to be a popular choice among users looking for an affordable, feature-rich, and reliable email marketing platform that caters to the needs of small businesses and organizations on a budget.
Reviews
(1-6 of 6)Companies can't remove reviews or game the system. Here's why
October 01, 2021
In my opinion good email deliverability, unreliable pricing
Score 1 out of 10
Vetted Review
Verified User
We have been using Mailjet [for the] last 3 years and have upgraded from their basic plans [to] gold plans. Their email delivery is fantastic. They basically have 2 pricing, Entry Level 450000+ mails of Basic and Premium Level of 450000+ mails. Our work was going on [the] regular plan of sending 450000+ mails. Now, this week we got [an] email that they are decommissioning this plan and keeping only $400+ plans which [are] almost 2.5 times [our] current plan. So when we talked to support they [told us] that this plan [was being] decommissioned and [they are] keeping only the advanced plans as decided by [the] management and [there is] no option to keep our old plans or alternative similar plans.
Really, [I feel] it is DISAPPOINTING that a great email delivery service provider [does] such cheap things [in my opinion]. Surely now until we get [an] alternative we will be sticking to [their] services and have already downgraded our plans. Once we get [an] alternative at reasonable pricing then Bye Bye to MailJet. Now [I think] many users like me who [did not know] earlier [will] suddenly see [a] high bill amount [and] will start posting negative reviews.
Really, [I feel] it is DISAPPOINTING that a great email delivery service provider [does] such cheap things [in my opinion]. Surely now until we get [an] alternative we will be sticking to [their] services and have already downgraded our plans. Once we get [an] alternative at reasonable pricing then Bye Bye to MailJet. Now [I think] many users like me who [did not know] earlier [will] suddenly see [a] high bill amount [and] will start posting negative reviews.
- Email delivery in inbox
- Easy interface
- Good for training institutes where subscribers keep on updating every month and removed every month
- Plan pricing
May 24, 2021
Good simple product for marketing
We are using MailJet for
- Internal newsletters. Very easy to use already set up template and populate the content every week. Easy to test.
- A few email blasts to external lists.
- Ease of use
- Readymade templates; easy to modify
- Visibility of the "sent" campaigns/emails
- List management
June 29, 2020
Mailjet is not worth the price
Mailjet was our email marketing platform. We needed to step up to reach our very large email list. We used it to market our music related events. We were in need of reaching a growing audience and needed a low price alternative. This was only used by the marketing department. It allowed us to reach out to a much larger audience at a decent price compared to other email marketing programs.
- Low price email alternative.
- Easy list importing.
- Nice templates for emails.
- Customer service is not excellent.
- My email list's integrity was in question. They repeatedly turned off our service questioning my results.
- Multiple times I went to use the service in need of sending out an email and our service was not working.
June 07, 2020
Mailjet is a solid, affordable, and surprisingly full-featured email marketing platform.
Mailjet is being used by a client as part of their website email marketing. We collect leads through a variety of contact forms and then provide a variety of information, promotions, and event invitations to these lists via the Mailjet HTML emails.
- Collect contact leads and segment them to different lists.
- Integrates very well with WordPress, the client's CMS system.
- Ability to design a variety of subscription forms as well as full HTML control, if desired.
- Inability to remove contacts from main list.
- Email template builder is quirky and often displays incorrectly in Outlook.
June 05, 2020
Mailjet: It will speed you up.
We currently use Mailjet to send out Marketing Emails to our client base. We also use it to send out our Weekly Newsletters. It assists us in staying top of mind with our client base. It is being used across our entire organization.
- Mailjet is good at "links", it's really easy to link your content and photos to outside links.
- Mailjet is good at getting emails out in a timely fashion.
- Mailjet is really cost-effective compared to their competitors for what all you get.
- Mailjet Client Email Management leaves A LOT to be desired. It's never easy to add people to the email list.
- Mailjet gets "glitchy" from time to time. Random stuff just stops working. Like last week, I couldn't copy and paste information. This week it works fine.
- The "sign up" app also needs improvement.
January 18, 2020
A great enterprise tool for large mailing lists
Both marketing and customer success use Mailjet. Marketing for outreach to various mailing list subscribers and customer success for notifications and updates to our existing partners. We're on an enterprise plan as we send >1,000,000 emails annually but it's necessary to have a strong mail provider in order to send at this volume. Our success rep at Mailjet, Kyle, helps us with deliverability issues, list health, etc. Email is very key to our business growth and revenue.
- Sending mail.
- Deliverability.
- List management.
- List health automation.